Learning Outcomes

Introduction to Production

Global Environment

Operations and Productivity

Types and Characteristics of Manufacturing Systems

Types and Characteristics of Services Systems

Lesson Summary

In this module, you will be introduced to the role of production and operation management in an organization, and the different sources of wealth creation. You will also be introduced to the role of productivity in operations management, as well as the three types of labour, capital and management, and various product strategies.

Product Design

Introduction to Forecasting

Time Series Forecasting

Exponential Briefing I

Exponential Briefing II

In this module, you will be introduced to the phases of product design development, as well as the time span for forecasting. You will also be introduced to the concept of time series forecasting, the exponential smoothing methods, and the classification of exponential smoothing methods.

Working Example of Exponential Smoothing I

Working Example of Exponential Smoothing II

Working Example of Exponential Smoothing III

Forecasting Errors

Causal or Explanatory Methods

In this module, you will be introduced to using the exponential forecasting models to make calculations, as well as calculating seasonality using exponential forecasting methods. You will also be introduced to identifying forecast errors, and regression analysis.

Inventory Planning and Control

Basic Inventory Model

Different Variations in Basic EOQ Model

Safety Stock and Fixed Term Inventory Model

Examples of Safety Stock Calculation

In this module, you will be introduced to the stock points in a production-distribution system, as well as take a look at some basic inventory models. You will also be introduced to the price-break model formula, safety stocks, and the ROP for constant demand and lead time.

Single Period Inventory Model I

Single Period Inventory Model II

Inventory Control and Management

Material Requirements Planning (MRP)

Improvements in the MRP System

In this module, you will be introduced to the single-period model which is also known as the Newsboy problem, and discrete stocking levels. You will also be introduced to the requirements for effective inventory management, and material requirements planning (MRP).

Lot Sizing in MRP Systems

Example - Material Requirements Planning I

Example - Material Requirements Planning II

Aggregate Sales and Operations Planning

Aggregate Sales Demand and Supply Operations

In this module, you will be introduced to the various models of lot sizing, and enterprise resources planning (ERP). You will also be introduced to aggregate planning, as well as the various demand and supply options.

Diploma in Production and Operation Management - First Assessment

Aggregate Planning Techniques

Aggregate Planning Techniques - Examples

Aggregate Planning Techniques - Problems

Production Planning Problems Using LP

Product Quality Dimensions

In this module, you will be introduced to the techniques for aggregate planning, as well as the mathematical techniques for obtaining optimal solutions. You will also be introduced to production planning problems using linear programming, and the dimensions of product quality.

Service Quality Dimensions

Modern Quality Management and Total Quality Management

Total Quality Management

Overview of Control Charts

P-Charts and Examples

C-Charts and Examples

Run Test and Examples

In this module, you will be introduced to the determinants of quality, as well as the evolution of quality management. You will also be introduced to total quality management, statistical concepts in quality control, and control charts for quality attributes.

7 QC Tools

Acceptance Sampling

Process Capability

In this module, you will be introduced to the quality tools that aid data collection and interpretation, as well as how they aid in decision making. You will also be introduced to the concept of acceptance sampling, and the various natures that exist for a plan to be sampled.

Six Sigma

Some Current Issues in Quality Management

Facility Layout

Group Technology and Facility Layout

Layout Design and Precedence Diagram

In this module, you will be introduced to six sigma, how to assess service quality, as well as the strategic resource organization. You will also be introduced to the concept of combination layouts, and the various ways for designing product layouts.

Introduction to Project Management

PERT and CPM

PERT and Crashing

Maintenance Management

Maintenance Performance Measures and OEE Calculations

In this module, you will be introduced to the main tools in project management, as well as network analysis with PERT and CPM. You will also be introduced to probabilistic time estimates, proactive maintenance, and the life cycle of the equipment.

Scheduling and Gantt Charts

Order Sequencing

JIT and Lean Operations

Work Method Analysis, Work Measurement and Learning Curve

Some Latest and Future Issues

In this module, you will be introduced to focused manufacturing in the scheduling process, and order sequencing rules and problems. You will also be introduced to work method analysis, as well as the future direction of production and operations management.

Diploma in Production and Operation Management - Second Assessment

Diploma in Production and Operation Management - Course Assessment

The free online course on the role of production and operation management in an organization, and program forecasting.

Diploma in Production and Operation Management

This free online production and operations management course will teach you the role of production and operation management in organizations, as well as the phases of product design development. The course will teach you about the requirements for effective inventory management.

You will also learn about production planning problems using linear programming, as well as the concept of total quality management, and probabilistic time estimates.

6,000+ Online Courses from California Community Colleges: A New Search Tool by Class Central

Coursera’s 2025 Strategy: Focusing on Campus, Scaling Back Degrees

Scaler Academy’s Big Lie: How India’s EdTech Darling Inflated Revenue by 15x

The Day MOOCs Truly Died: Coursera’s Preview Mode Kills Free Learning

[2025] Massive List of Thousands of Free Certificates and Badges

DeepLearning.AI to Cross $100M in Sales on Coursera

Duolingo’s Reddit Community Revolts: ‘No Más’ to Unpaid Support

40+ Free Certificates from Wolfram U: Expand Your Computational Universe

Chasing 100M Daily Users, Duolingo Reconsiders Ads, Paying Influencers, and Its Most Expensive Plan

Chinese Edtech Pivots: Well-rounded Education, Hardware, Agriculture E-commerce, Fast-Food, Garments, and More